Operations Manager

Jason joined Numed in 2007 as a Product Support Technician, he has fufilled many IT roles within Numed and has a real understanding of how to support and care for our customers. Jason was delighted to be promoted to Customer Support Manager in 2013. Out of work (if there is anytime left) Jason enjoys going to gym and spending time with his family and friends.

Customer Support Supervisor

Chris joined the company in the summer of 2009 bringing over 15 years of experience in a variety of IT support roles to the Mediserve team. Since starting at Numed, Chris has worked on the helpdesk, co-ordinated training sessions and now works as a Supervisor in the Support Team helping to ensure the growing team has all it needs to support our customers. Chris lives in Sheffield with his wife, 7 year old daughter and a pair of daft cats.

Customer Support Assistant

John joined the Numed team in August 2010 as a qualified IT support technician with previous face to face customer service and is always increasing his technical knowledge. Out of work he enjoys spending time with his partner and friends, walking with his two pet Westies, trips to the cinemas and casual gaming.

Training & Development Supervisor

Bryan joined Numed as a 1st Line Customer support advisor back in May 2011, and is now working in 2nd line support as of April 2013. With over 6 years working in customer support positions he has brought a variety of skills to the Mediserve support team. With a passion for computers both in and outside work he enjoys discovering new technologies and is a big film, music, and TV lover but will always make time for friends and family.

IT Project Lead

Matt became part of the Numed Support team in July 2012 as the youngest support technician. Matt joined straight from college where he had studied Computing. Outside of work Matt enjoys music, football(Sheffield Wednesday fan) and walking the family dog.

Customer Support Assistant

Sam joined Numed in June 2013. He has come from a variety of Customer Service and IT support roles. Out of work, he is a keen musician and plays guitar. He also enjoys playing Football, Ice Hockey, going to the cinema and spending time with family and friends.

Customer Support Assistant

Tom is the newest member of the Support Team, Joining Numed in October 2014. Tom worked for over 7 years as an IT Technician in a local Primary School before deciding to join the Numed team. Out of work Tom loves going to music gigs and spending time with his friends. 

Customer Support Assistant

Jacob joined the product support team in July 2015 after studying Media, Music and IT at college. Outside of work Jacob enjoys spending time with friends, following Football (Sheffield Wednesday fan) and gaming. He is also a keen musician and plays the guitar in an alternative rock band.

Customer Support Assistant

Mark joined Numed in April 2015 as part of the despatch team and later moved to product support to further develop his skills. Mark has worked within NHS supplies in a local hospital and for many years has been involved with mailing list management for a catalogue company. Outside of work he enjoys spending time with his wife and young son, cooking and geocaching.